Leapcure provides Services relating to clinical trial awareness and recruitment, specifically utilising digital marketing strategies to assist in pairing interested and potentially eligible individuals with clinical trials.  This Privacy Policy describes how Leapcure, Inc. ('Leapcure') uses, discloses and otherwise processes the personal information provided when individuals engage with Services that Leapcure offers (the 'Services').  This Policy is designed to inform you about what types of personal data we collect when you complete a screening through our Services, how your data is used, with whom it is shared and your rights regarding your personal data. 

This Policy does not apply to the processing of your personal data if you are potentially accepted into a clinical trial at a later date. That specific clinical trial will have a separate privacy notice and related informed consent form which would be provided to you at the time of enrolment in that clinical trial. 

Leapcure obtains consent from each individual we collect data from in order to determine if that individual is eligible for the clinical trials for which we are recruiting.  Leapcure acts as the Processor of your data on behalf of the Controller, who is our Client.  Leapcure is utilised to perform digital clinical trial recruitment of patients like you, and processes this data to determine your suitability for potential participation in a current and/or future clinical trial.

Data We Collect

When you complete a screening through our Services, you may provide to us:

Third-party sources. We may combine personal information we receive from you directly, including our screening questionnaire, with personal information you explicitly share through other sources, such as:

Automatic user experience data collection. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with the Services, our communications and our website, such as:

We use the following tools for automatic data collection:

We store all of the above-referenced information collected from individuals in our TLS/SSL secure database, which has restricted access to essential individuals and is password protected. When you complete a screening through our Services, all information collected, including notes from calls with individuals to confirm answers to the screening questionnaire, are stored only in the database defined above. The data is stored in a localised database in the Frankfurt region in Germany or the Dublin region in  Ireland. 

We use your data for the following purposes or as otherwise explicitly described at the time of consent to this policy:

Contact details and clinical trial preferences.  We will collect your contact details (such as name, postcode and email address) and clinical trial participation preferences when you submit information to be initially screened for the clinical trial.  Examples include: how far you are willing to travel, how you prefer to be contacted and your previous participation in clinical trials. This data will be used to contact you if you meet the requirements for a clinical trial. Processing of your data for these purposes is necessary for you to express your interest in the clinical trial through our Services. If you do not qualify for this clinical trial, but provide your consent for future consideration, your contact details and participation preferences will be kept on file to inform you of future clinical trial opportunities.

Health data.  We will collect information about your health when you complete an initial screening with our Services, such as your confirmation of whether you have suffered from the studied condition, your current disease stage, prior medical findings and any ongoing treatments. This data will be used as necessary to assess your eligibility for the clinical trial. If you successfully complete the initial screening process through our Services, which means meeting the clinical trial study criteria as a possible patient participant, you will then be connected directly with the clinical trial research team at a study site so they can further evaluate your participation in the clinical trial.  This connection includes sharing the screening results, including your health data, with the research team.  The research team will assess your eligibility for the clinical trial based on the data you have provided to us and your initial screening evaluation through our Services.  You will be asked to provide your explicit consent at the time you register for a screening with our Services, which will act as your consent for the sharing of this data with Leapcure and, potentially, the research team.   

Providing your personal data is necessary to ensure you can be initially screened for the clinical trial through our Services. If you refuse to provide this data, or do not provide any consent required to process this data, we may not be able to conduct a preliminary screening through our Services.

 

If you are accepted into the clinical trial, the provision of your data for the clinical trial sponsor and/or the research team for all purposes in connection with the clinical trial will be governed by separate privacy notices that will be provided to you at that time.  

User experience data.  We utilise this data as a controller in our own right.  Collection of your personal data for these purposes is necessary for our legitimate interest in understanding your user experience for support purposes and to provide and improve our Website and Services.

As part of these activities, we may create aggregated, de-identified or other anonymous data from user experience data we collect. We may use this anonymous data for user experience purposes, such as improving our website and screening questionnaire experience and to better tailor experiences to website users, including to analyse and improve the Services provided and promote our business.

Marketing and advertising. We may collect and use your contact information for marketing and advertising purposes, including:

Compliance and protection. We may use your data to:

We may share your user-experience and clinical-trial–interest data with:

Service providers. Companies and individuals that provide services on our behalf or help us operate our Services or our business (such as hosting, information technology, customer support, email delivery and website analytics services).

Business clients. We share your personal information with business clients to help better assist you in finding a clinical trial.

Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.

Authorities and others. Law enforcement, government authorities and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

Business transferees. Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganisation, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Leapcure or our affiliates (including, in connection with a bankruptcy or similar proceedings).

We are collecting your data to determine your interest in and suitability for specific clinical trials.  

Your personal health and clinical-trial–interest data may also be shared with the sponsor of the clinical trial (and/or representatives working on the sponsor’s behalf, such as data processors) in pseudonymised form for the purpose of sharing updates on clinical trial patient recruitment efforts and asking questions about specific considerations for patients on the clinical trial. Pseudonymised form means that the data that identifies you is replaced with a data-subject identification number, which is a number specific to you, to protect your identity. 

 

We may share your pseudonymised data with our representatives, and providers of services and functions on our behalf (that is, providers of hosting services, cloud services and other information technology service providers) or consultants, who will use the data for the purposes described above.  The data is stored in a localised database in the Frankfurt region in Germany. 

Whenever, in the course of our Services and the disclosure of your data, Leapcure must transfer personal data outside of the European Economic Area (EEA) or any other regions with substantive data protection laws, Leapcure ensures that personal data is transferred in line with this Policy.  More specifically, Leapcure will always inform you and seek your explicit consent before your data is transferred out of the EEA or any other region for our Services.

Opt-in to marketing communications. You may opt in to marketing-related communications by following the opt-in instructions contained in the marketing communications we send you.

Online tracking opt-out. There are a number of ways to limit online tracking, which we have summarised below:

Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

Do Not Track. Some Internet browsers may be configured to send 'Do Not Track' signals to the online services that you visit. We currently do not respond to 'Do Not Track' or similar signals. To find out more about 'Do Not Track,' please visit http://www.allaboutdnt.com.

Leapcure would like to make sure you are fully aware of all of your data protection rights.  Your participation in our Services is always voluntary.  Every user is entitled to the following:

The right to access – You have the right to request that Leapcure provide copies of your personal data.

The right to rectification – You have the right to request that Leapcure correct any information you believe is inaccurate.  You also have the right to request that Leapcure complete any information you believe is incomplete.

The right to erasure – You have the right to request that Leapcure erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Leapcure restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Leapcure’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Leapcure transfer the data we have collected to another organisation or directly to you, under certain conditions.

The right to withdraw consent – You have the right to withdraw your consent, which we obtain before collecting any data, at any time, to no longer be considered for our Services.

If you make a request, we have one month to respond to you.  If you would like to exercise any of these rights, please contact our Data Protection Officer at:  privacy@leapcure.com

We keep your data only for as long as it is necessary to conduct the activities described above on behalf of Leapcure, or with your consent as described in this Notice.  This includes all categories of data in the above-referenced items, and any account information, such as your username and password to access completed screening questions. Data is not kept beyond ten (10) years under any circumstances, unless required by law.

If you are not considered to be eligible for the current clinical trial, we will delete your personal data (or anonymise it so it is not possible to identify you).  If you have asked us to do so, we may retain your contact details and participation preferences to inform you of future clinical trials. 

Our Services may contain links to websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions.

We employ a number of technical, organisational and physical safeguards designed to protect the data we collect. However, no security measures are fail-safe and we cannot guarantee the security of your personal information.

The Services are not intended for use by children under 13 years of age. If we learn that we have collected personal information through our Services from a child under 13 without the consent of the child’s parent or guardian as required by law, we will delete it.

Leapcure reserves the right to alter this Privacy Policy, so please review the policies and website frequently. If Leapcure makes a material change we will notify you here, by email, by means of a notice on our home page, or other places Leapcure deems appropriate within 30 business days. What constitutes a 'material change' will be determined in good faith.

You can reach us by email at privacy@leapcure.com or by mail at the following address:

601 Marshall St

Redwood City, CA 94063

If you would like to learn more about Leapcure, please email us at info@leapcure.com or visit our website (www.leapcure.com) to request information.

Should you wish to report a complaint or if you feel that Leapcure has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office:

Email: icocasework@ico.org.uk

Address: Water Lane, Wycliffe House Wilmslow - Cheshire SK9 5AF UNITED KINGDOM

I am interested in learning about potential clinical trial eligibility and understand that this may involve submitting specific data relating to myself and my health. I understand that Leapcure will collect data about my experience on Leapcure’s website for the purpose of improving the user experience. I have read the Privacy Policy and Terms of Use and agree to the processing of my data by Leapcure.

By submitting this information, I confirm that it is ok for Leapcure or affiliated study research personnel to contact me about possible clinical trial participation.